Consult with clients to deliver a comprehensive ADP HCM solution, working through the entire software development life cycle

Analyze existing systems, interface requirements, and human resource processes

Partner with clients to understand their business and human resource needs

Incorporate new HR and benefits processes, tools, and approaches when recommending an ADP HCM solution

Utilize broad HR, benefits, and HRIS knowledge to recommend HCM solutions to the client including talent management tools when appropriate

Understand client business issues and concerns and recommend and implement appropriate HCM solution for their needs

Interact/collaborate with ADP associates in sales, implementation, and client services

Exchange routine information with clients and members of internal client project team, including priorities, timeliness, and issues as they arise

Configure HRIS tailored to company needs and execute training at administrative and executive level

Manage backlog of clients rotating in and out of the product implementation that vary between brand new business and existing system upgrades

Manage projects and processes internally

Keep track of project deadlines for clients and provide resources, learning materials for ongoing training and knowledge

Manage and execute product billing for clients that complete implementation project

Creating a recruitment plan and calendar according to operation and sales projections

• Generating official internal documents such as offer letters, appointment letters, salary slips and warning letters

• Creating onboarding plans and educating newly hired employees on HR policies, internal procedures and regulations

• Maintaining physical and digital files for employees and their documents, benefits and attendance records

• Creating employee engagement plans, getting necessary budget approval and initiating activities

• Collaborating with outside vendors, upper management and employees to maintain CSR standards conscripted by authorities

• Evaluating employee performance and appraising their pay scale accordingly

Taking appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances

Perform administrative duties, such as maintaining various employee databases and sorting and answering emails for the HR Department

Maintain proper records of client communication, projects, and requests

Assist Human Resources Manager in policy formulation, hiring, and recruiting

Submit online job postings, shortlist candidates and schedule job interviews

Coordinate orientation and training sessions for new employees

Ensure smooth communication with clients and timely resolution to their queries

Assist with day to day operations of the internal and external HR functions and duties

Provide clerical and administrative support to Human Resources executives

Compile and update employee records

Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)

Coordinate HR projects (meetings, training, surveys etc) and take minutes

Deal with employee requests regarding human resources issues, rules, and regulations

Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)

Communicate with public services when necessary

Properly handle complaints and grievance procedures

Coordinate communication with candidates and schedule interviews

Conduct initial orientation to newly hired employees

Assist with HRIS implementation administrative tasks

Projects as assigned by HR Manager

Answer inbound calls from employees with questions about their benefits

Use expertise and knowledge to recommend solutions and products provided by employer including but not limited to Medical, Dental, Vision, HSA, FSA, HRA, Commuter, Dependent Care benefts

Answer inbound calls from employee benefits specialists with questions about their phone calls

Assist with troubleshooting issues as they arise with other specialists

Department of Child Services

Conduct initial orientation to newly hired employees

Review required paperwork and schedule drug testing for new candidate

Host biweekly onboarding meetings for new hires

Distribute new hire equipment and badges

Handle HR inbox inquiries

Process unemployment claims

Maintain digital processes including performance and disciplinary notices

Creating onboarding plans and educating newly hired employees on HR policies, internal procedures and regulations

Projects as assigned by HR Manager

Civil Rights Commission

Lead intake interviews for EEO complaints

Use knowledge of federal and state employment laws to determine if there has been discrimination

Assign complaints to employment law investigators

Manage digital and physical case files for anyone that has made a complaint

Follow and maintain the case file through the lifetime of the case

Ensuring incoming staff complies with company policy

Training staff to follow restaurant procedures

Maintaining safety and food quality standards

Managing daily food prep

Keeping customers happy and handling complaints

Organizing schedules

Keeping track of employees’ hours

Recording payroll data

Ordering food, linens, gloves and other supplies while staying within budget limitations

Keeping track of store inventory

Supervising daily shift operations

Ensuring all end of day cash outs are correctly completed

Coordinating daily front- and back-of- store operations

Controlling operational costs and identifying ways to cut waste

Appraising staff performance

Interviewing/recruiting new employees

Interacting with guests to get feedback on product quality and service levels